Storeside Consulting
E-commerce retention consulting

More repeat sales from the customers you already have.

We help online stores build email, SMS and push that bring people back. We also help you choose and set up the right tools. You talk to the people who do the work. No account managers in between.

The first call is free and takes 30 minutes.

Repeat purchases by cohort % of buyers
CohortM1M2M3M4M5M6
Jan1497655
Feb1510866·
↓ flows launched
Mar1913119··
Apr241714···
Example data. This is the first table we build for a new store. It shows how many customers buy again in each month after their first order.
Services

Four ways we can help your store

Retention and CRM marketing

Email, SMS and push messages that bring customers back. Welcome series, abandoned cart, post-purchase and win-back. Segments based on what people really buy and browse.

You get

Working automated flows, a campaign calendar and clear reports.

Choosing and setting up tools

Picking an email platform, CDP or loyalty tool takes a lot of time. We know this market well from the vendor side. We help you compare options, get a fair price and launch without mistakes.

You get

A short list of tools, help with the price and contract, and a clean setup.

AI agents for e-commerce

We build AI agents for routine work. For example: product descriptions, answers to customer questions, weekly reports and lead research. They work with your data and your current tools.

You get

An agent that works in your store, and simple instructions for your team.

Growth audit

A full check of your store. Traffic, conversion, email deliverability, customer data and tools. We start with the numbers. Then we look at pages and messages.

You get

A list of problems in order of priority and a 90-day plan.

Industries

Stores we know from the inside

We have worked with online stores in these industries. Each one has its own buying cycle, and we plan messages around it.

  • Fashion and footwear
  • Jewelry
  • Electronics
  • Kids and toys
  • Pet supplies
  • Beauty
  • Marketplaces
  • Food delivery
  • Pharmacy
  • Grocery
  • Wine and spirits
  • Sports and outdoor
  • Home and garden
  • Auto parts
Typical results

What good retention work brings

10 to 15%
of all online orders can come from automated messages: abandoned cart, browse, post-purchase.
+20 to 30%
email revenue after a store launches a full set of triggered flows.
Up to 2x
more abandoned carts come back when email works together with web push or SMS.
+15 to 30%
more cart additions or a higher order value with personal product picks.

Typical ranges from public e-commerce case studies in these industries. They are not a promise. Your results depend on your store.

How we work

How a project goes

  1. Intro call

    30 minutes

    You tell us about your store and your goal. We tell you honestly if we can help.

  2. Audit

    1 to 2 weeks

    We look at your data, tools and messages. We find the main gaps.

  3. Plan

    Written document

    You get a clear plan. Priorities, costs and the result we expect.

  4. Build or guide

    Your choice

    We set things up ourselves, or we guide your team step by step.

Pricing

Clear terms from the start

A fixed price for each project, or a monthly fee for ongoing work. You know the price before we start.

Contact

Tell us about your store

Book a free 30-minute call

Pick up to 3 times that work for you. We reply by email to confirm one of them.

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Prefer email?

Send us a few lines: your website, your platform and your main goal.